Index:
  Answering the call for corporate social responsibility
 

Corporate social responsibility (CSR) is no longer a nice to have, it's a must!

With mounting worldwide attention on issues such as sustainability, global warming, and corporate governance, businesses can no longer afford not to practice CSR. It has become imperative to any organisation that strives for excellence.

The HKCCA is serious about CSR and believes it fits in with our mission for promoting the well being of the industry.

This free white paper provides an implementation guide and discusses the impact of CSR on contact centres. It is offered with the aim of raising awareness about CSR.

(Click HERE to download the white paper)

   
  Articles & Speeches
  The Network-Based Call Center Opportunity
     
  White Paper: Creating Fast, Simple and Effective Experiences For Customers
   
  Press Release
 

For any articles / press releases / call centre news or presentation:

CCA is delighted to receive and consider the following information from you via email secretariat@hkcca.com,so long as they are educational and do not contain advertising for your company or products. NO mention of the company originating the document.

Guideline appended as follows:

Research Statistics
Case Studies on Call Centres
New Products and Services
Press Releases
Articles on Call Centre Management
Latest Call Centre Technology
Any ideas, interesting thoughts relating to the call centre industry today.
   
 

To submit, please send to CCA email: secretariat@hkcca.com

We thank you for your generous contribution.