Hong Kong Call Centre Association Award 2010

• 2010 Awards Briefing in HK - 23 April 2010
  
  
• 2010 Awards Briefing in GZ - 12 May 2010
  
  
• 2010 Awards Application Form
  
  
• 2010 Awards Overview
  
  
• 2010 Awards Briefing PowerPoint
  
  
• 2010 Awards Tips for Preparation

Mystery Caller Assessment Award – a HKCCA 2010 Award

• 2010 Mystery Caller Assessment Award Application Form
  
  
• 2010 Mystery Caller Assessment Award Briefing PowerPoint
  
  
• Enhancing Call Centre Performance through Asterisk Telephone Application Server

[Click here] to view 2009 HKCCA Awards